I HAVE NEVER HAD A BAD EXPERIENCE AT METALLIFEROUS! In fact, I have
only had good times with that business. I wander for hours in the
back rooms, take up a lot of their time, don’t spend a lot of $$$
each year there and I’m always treated with respect and lots of
help.Sometimes I will pick out an expensive tool, only to be
assisted in finding a tool that will do the same job, is just as
well-made and is less expensive. How can you beat that for
service!!! I’m delighted that there is a source like them and hope
that they continue to be available to us all.
Sorry for your terrible experience. You are indeed justified in
feeling that you no longer wish to deal with them. Perhaps, if you
find you need their stock/supplies, tools , you might consider
communicating, in a letter, how offended you were by their treatment
of you. If nothing else, it will certainly let the CORRECT person
know that a serious error in business diplomacy has been made.